Welcome to our Frequently Asked Questions. Please take a look at the FAQs to see if your question is addressed below.
Tickets can be purchased via phone at 888-377-4510 or online beginning January 2024.
Have more questions than what is answered below? Want to talk to us? Email or call us at email@example.com or 206-297-1405. Email preferred. Please bear in mind that we are a small staff producing a huge festival. If you call or email during shows, we may not be able to respond until the following day.
When is Moisture Festival?
Moisture Festival 2024 is scheduled to run from March 21st through April 14, 2024. Shows will be at Broadway Performance Hall, Seattle, with our closing performance being held at Emerald City Trapeze Arts.
Workshops and lectures at various venues, TBA. This information will be kept up to date on our Events page.
What is a Moisture Festival show?
Moisture Festival presents a high energy comedy/varieté show featuring a rapid succession of acts showcasing comedy alongside awe-inspiring physical and mental dexterity, with amazing moments of strength and delicate beauty to make audiences laugh, wonder, shake their heads in disbelief and truly appreciate how live entertainment can exhilarate and bring real joy. A live show band propels each performance. Varietè has its roots in the Music Halls of 19th century England, cabaret in Europe and vaudeville in America. Because of the talented artists currently working in this genre, it is still fresh, exciting and tremendous fun for the audience.
Are each of the shows the same?
Not quite! Most variety shows are a little different.
Each show at the festival features between eight and 10 performers who change from show to show. Most performers appear in several shows while others might only appear in one or two shows, but no show lineup is exactly the same. You can find out which artists are performing in which shows using our Calendar.
Which artists are performing in which shows?
Artists appearing in specific shows will be noted in the Calendar listings beginning in February. Please remember that all appearances are subject to last minute change.
How long are the shows?
Each show runs approximately two hours including an intermission. Workshops and talks vary in length (see the event detail on those.)
What is your COVID-19 policy?
Our current COVID-19 Policy is HERE
ALL ABOUT TICKETING
How do I buy tickets?
Purchase tickets online. Our ticketing agent is Bold Type Tickets. Tickets for the 2024 Moisture Festival are on sale now. If you prefer to purchase tickets by phone you can call 888-377-4510.
We may also occasionally release discounted tickets on Goldstar. These discounted tickets are subject to limited availability and terms and conditions set forth by Goldstar. Please check periodically as tickets may be released throughout the festival. Attendees who have purchased tickets through Goldstar will have to check in at the on-site box office prior to the performance.
All shows are General Admission. Theater doors open 30 minutes before show-time.
Seating at Broadway Performance Hall is raked with good sightlines in fixed, cushioned, “theater-style” chairs. There are stairs in the aisles, but not along the front rows. There are no reserved seats. Accessible seating is available by request.
Will I get a refund if the show is cancelled?
If a show must be cancelled, ticket holders will receive an automatic refund of the ticket price. The credit card processing fee is non-refundable.
If a show has been cancelled you will receive an email confirming your refund sent to the email address you used to purchase your ticket(s).
Do you sell a festival pass?
What is Pay What You Can Wednesday?
As part of our commitment to accessibility and affordability, this year Moisture Festival is offering tiered pricing, from $10 through to full price of $45 for advanced sales of our Wednesday evening shows. Ticket prices never cover the full cost of producing our shows but we want to share the joy and laughter of Moisture Festival with everyone who needs it, regardless of their ability to pay full price. We ask you to consider paying what you can to support our shows, knowing that if you pay full price or include a donation you will help to subsidize the reduced ticket prices for those people with less disposable income.
Any unsold tickets will be available from the Box Office at Broadway Performance Hall from 1 hour before the show and for these we ask that you literally pay what you can. No tiered pricing: you decide how much you can afford to pay for the ticket.
I bought tickets for the wrong date/time/venue – help!
Tickets are ONLY valid for the show time, day and location for which they are issued. You cannot use your tickets for a different show than the one they are issued for. You can change your ticket order by calling Bold Type Tickets at 888-377-4510. Changes must be made at least seventy-two hours prior to show-time though Bold Type Tickets. Ticket changes cannot be made at the time of the show by onsite box office staff.
Ticket refunds can be issued at least seventy-two hours prior to show-time through Bold Type Tickets. Tickets become non-refundable after this cut-off.
Tickets cannot be refunded or exchanged once the show has happened.
Are there tickets available for tonight’s show(s)?
If it’s more than three hours before show-time look online or call Bold Type Tickets at 888-377-4510 to see if there are tickets and buy them right now! Shows frequently sell out, so we highly recommend buying tickets well in advance.
Tickets are for sale up to three hours before show-time, at which time sales pause so we can prepare for the evening. If the show is not sold out, then the onsite box office will have any tickets left available for sale beginning one hour prior to show-time. If/when tickets are sold out the box office will begin a waitlist.
The show I want says “Sold Out” online. Is it really sold out?
Yes, it’s really sold out.
We MAY -and we really mean MAY– have just a few tickets to release for sale when the onsite box office opens one hour prior to show-time. We really won’t know if we can release any until that time. The ONLY way to find out if there are any released tickets and to nab them for yourself is to be at the onsite box office when it opens one hour prior to show-time. If we cannot release any tickets we will start a wait-list when the onsite box office opens (not before).
Can I pick up tickets at Will Call?
All tickets purchased through Bold Type Tickets (even those purchased via telephone) are either print-at-home or available to use electronically on your smartphone. We do not offer a Will Call option.
If you do not have your ticket accessible upon arrival at the venue, we cannot guarantee that we will be able to locate it for you in our system. Please have tickets ready to scan upon arrival.
It turns out I can’t come tonight. Can I refund/resell my ticket?
Ticket refunds can be issued at least seventy-two hours prior to show-time though Bold Type Tickets by calling 888-377-4510. Tickets become non-refundable after this cut-off. Moisture Festival does not have the capability to resell your ticket for you at the door.
You may independently sell or gift tickets you aren’t able to use.
Does my child need a ticket?
Yes. Everyone needs a ticket including children of any age. Children 12 and under have a discounted Youth ticket price!
Please note that this year’s venue does not have a carpeted area on the floor for children. The seating is raked, helping with the view of the stage. Sitting or standing in aisles and walkways is prohibited.
Can I get advance tickets at a brick and mortar location?
No. You can only get advance tickets online or via phone (888-377-4510) through Bold Type Tickets. Bold Type Tickets does not have any brick and mortar locations.
Moisture Festival venues do not sell advance tickets on site.
The onsite box office at the theater opens one hour before show-time and sells tickets only for the current show-time, and only if tickets aren’t sold out. We do expect shows to sell out (especially weekends), so securing your tickets in advance online is the only way to be guaranteed a seat.
The show I want is sold out. Is there any way to get a ticket? Who can I bribe?
Moisture Festival really does not have a secret stash of tickets beyond what’s available on Bold Type Tickets. If a show is sold out, you can come to the festival’s onsite box office when it opens one hour before the show to purchase released tickets (if any!) or to get on the wait-list. There are no guarantees you’ll get a ticket but that is the only way to try to get a ticket to a sold out show.
We cannot recommend enough to buy your tickets in advance, as soon as possible, as we expect that most shows will sell out in advance (especially weekends!). We will try our very best to get everyone we possibly can into the show, however, at Broadway Performance Hall there is no option for Standing Room, so Sold Out really means Sold Out.
(Bribes can be made in large denominations of chocolate or coffee. Bribes are no guarantee whatsoever of getting a ticket, but the staff will love you.)
Do you participate in TeenTix?
Yes! We proudly participate in TeenTix. Our Box Office opens 1 hour before any show-time. TeenTix can be purchased for that show if there are tickets available. We recommend being at the box office right when they open for the best chance of getting tickets to a sold out show.
What is TeenTix? In partnership with 60 regional arts organizations, TeenTix ensures equitable arts access for all young people, and empowers young people to engage in civic life through the arts. Any teenager (13-19 years old) can sign up for a free TeenTix pass. The pass entitles them to purchase a $5.00 day-of-show ticket.
Can I get a group discount?
Moisture Festival is a non-profit 501(c)3 organization. Part of our mission is to keep ticket prices as low as possible for everyone. Our ticket prices are as low as they can be. Ticket prices vary by night, so a Wednesday or Thursday will be significantly less expensive than a weekend, especially for a group.
We will work with your large community group (school groups, retirement home groups, etc) to make a bulk ticket block purchase. Contact our office via firstname.lastname@example.org well in advance to make arrangements.
ABOUT THE SHOWS
What are the seating arrangements?
Broadway Performance Hall: Festival-style seating only (aka open-seating, no assigned seats, general seating). Doors open 30 minutes before show-time.
Talks and Workshop venues TBA.
When do doors open?
Doors open 30 minutes prior to show-time at all shows.
Check event details regarding Talks and Workshops.
Do you allow late seating?
Broadway Performance Hall: You can be seated late, but you will be asked to wait in the lobby until the House Manager can seat you between acts.
General Seating. Please bear in mind that many shows sell out, and while there are seats for everyone, open seats may not always be next to each other after the majority of guests have arrived. The later you arrive the less chance there will be of seats together for your whole party. There is no refund or partial refund on tickets for late arrivals or an inability to seat parties together.
Which shows are family friendly? Which shows have age restrictions?
All 3:00 and 7:30 varieté shows are all ages. All 10:30 varieté shows are 18+.
We have come to realize that it is impossible to define “family friendly” since it depends entirely on the particular family, but here is a way to gauge which show is right for you:
3:00pm varieté shows are ideal for children of all ages.
7:30pm varieté shows are geared for all ages, but we cannot guarantee that they will meet everyone’s expectations of “family friendly” and may contain adult innuendo.
10:30pm varieté shows contain adult content.
It is up to the discretion of the parent or guardian to determine if the show is appropriate for their children.
Where do I park?
Street parking at all venues (read the signs carefully!), plus:
Broadway Performance Hall: there is a covered pay-parking garage on Pine & Harvard behind (west of) the theater, and other pay lots nearby
Pro Tip: Broadway Performance Hall is just a couple blocks from the Capitol Hill Light Rail Station. Don’t live near a Station? Some stations have Park & Ride. Check out Sound Transit for details.
Are food and drinks available in the venues?
Broadway Performance Hall: Beer, hard cider, wine, signature cocktails, some non-alchoholic beverages and packaged snack food are for sale before the show and at intermission in the lobby.
Credit cards accepted at all venues.
Are the venues accessible to wheelchairs and other mobility aids?
Yes. Broadway Performance Hall has wheelchair seating in the front row and elevator access from the lower lobby. Broadway Performance Hall does not have specified ADA parking, and does have a very large plaza to cross between the front door and the street (Broadway). Please allow extra time for those with limited mobility.
If you would like to avoid both waiting in line and coming in with the crowd, we recommend arriving at least 45 minutes or more before the show starts. Come to the box office and ask them to contact the House Manager to pre-seat you and your party in the theater before the doors open.
We also recommend emailing us at email@example.com to let us know to expect you.
Can I bring my dog, bird, lizard, kangaroo?
Pets are not allowed in any of our venues.
Service animals will be allowed to accompany you. Please contact us in advance at firstname.lastname@example.org if you plan on bringing a service animal, so that we can seat you where there is room for your animal.
Please note that our shows feature a live band and can be quite noisy and boisterous. Please use your discretion to determine if our shows are a good fit for your service animal.
Can I take photos, videos, Instagram?
Photography, videography, and image/audio capture of any kind during the shows is strictly prohibited for the safety of our artists, for the regard of your fellow attendees, and to protect the intellectual property of our acts. Please respect the artists on our stage and the experience for everyone of live theater and refrain from photography, video, mobile phone photos, selfies (yes, even photos of yourself during the show) – all of it.
You can use your camera in the lobby before the shows, during intermission, or after the shows to your heart’s content to snap those selfies. Remember to use #seattlemoisturefestival and #seattlemoisturefestival2024 – you might be featured in our Stories!
Press, please contact email@example.com to arrange for photo/video credentials.