FAQ
Tickets can be purchased via phone at 888-377-4510 or online beginning January 18, 2023.
Have more questions than what is answered below? Want to talk to us? Email or call us at ticketquestions@moisturefestival.org or 206-297-1405. Email preferred. Please bear in mind that we are a small staff producing a huge festival. If you call or email during shows, we may not be able to respond until the following day.
When is Moisture Festival?
Workshops and lectures at various venues, TBA.
You can view the whole festival calendar here.
What is a Moisture Festival show?
The Libertease Burlesque shows are a sexy, fun evening of adult performance. Featuring a tantalizing mix of burlesque stars, live music, circus and ribald comedy/varietè acts, Libertease Burlesque is always seductive and delightful. Our live show band sets the mood and the audience is encouraged to come dressed up and ready for fun! These shows are for adults 18 and older.
Are each of the shows the same?
Each show at the festival features between eight and 10 performers who change from show to show. Some performers appear in several shows while others might only appear in one or two shows, but no show lineup is exactly the same.
Which artists are performing in which shows?
Artists appearing in specific shows will be noted in the Calendar listings beginning in February. Please remember that all appearances are subject to last minute change.
How long are the shows?
What is your COVID-19 policy?
ALL ABOUT TICKETING
How do I buy tickets?
Seating
All shows are General Admission. Theater doors open 30 minutes before showtime.
Seating at Broadway Performance Hall is raked with good sightlines in fixed, cushioned, “theater-style” chairs. There are stairs in the aisles, but not along the front rows.
Will I get a refund if the show is cancelled?
If a show has been cancelled you will receive an email confirming your refund sent to the email address you used to purchase your ticket(s).
Do you sell a festival pass?
I bought tickets for the wrong date/time/venue – help!
Ticket refunds can be issued at least three hours prior to showtime thought Bold Type Tickets. Tickets become non-refundable after this cut-off.
Tickets cannot be refunded or exchanged once the show has happened.
Are there tickets available for tonight’s show(s)?
Tickets are for sale up to three hours before showtime, at which time sales pause so we can prep for the evening. If the show is not sold out, then the onsite box office will have any tickets left available for sale beginning one hour prior to showtime. If/when tickets are sold out the box office will begin a waitlist at that time.
The show I want says “Sold Out” online. Is it really sold out?
We MAY -and we really mean MAY– have just a few tickets to release for sale when the onsite box office opens one hour prior to showtime. We really won’t know if we can release any until that time. The ONLY way to find out if there are any released tickets and to nab them for yourself is to be at the onsite box office when it opens one hour prior to showtime. If we cannot release any tickets we will start a waitlist when the onsite box office opens (not before).
I have Will Call tickets. When can I pick them up?
It turns out I can’t come tonight. Can I refund/resell my ticket?
Does my child need a ticket?
Please note that this year’s venue does not have a carpeted area on the floor for children. The seating is raked, helping with the view of the stage. Sitting or standing in aisles and walkways is prohibited.
Can I get advance tickets at a brick and mortar location?
Moisture Festival venues do not sell advance tickets on site.
The onsite box office at the theater opens one hour before showtime and sells tickets only for the current showtime, and only if tickets aren’t sold out. We do expect shows to sell out (especially weekends), so securing your tickets in advance online is highly recommended.
The show I want is sold out. Is there any way to get a ticket? Who can I bribe?
We cannot recommend enough to buy your tickets in advance, as soon as possible, as we expect that most shows will sell out in advance (especially weekends!). We will try our very best to get everyone we possibly can into the show, however, at Broadway Performance Hall there is no option for Standing Room, so Sold Out really means Sold Out.
(Bribes can be made in large denominations of chocolate or coffee. Bribes are no guarantee whatsoever of getting a ticket, but the staff will love you.)
Do you participate in TeenTix?
What is TeenTix? In partnership with 60 regional arts organizations, TeenTix ensures equitable arts access for all young people, and empowers young people to engage in civic life through the arts. Any teenager (13-19 years old) can sign up for a free TeenTix pass. The pass entitles them to purchase a $5.00 day-of-show ticket.
Can I get a group discount?
We will work with your large community group (school groups, retirement home groups, etc) to make a bulk ticket block purchase. Contact our office via ticketquestions@moisturefestival.org well in advance to make arrangements.
ABOUT THE SHOWS
What are the seating arrangements?
Talks and Workshop venues TBA.
When do doors open?
See event details regarding Talks and Workshops.
Do you allow late seating?
General Seating. Please bear in mind that many shows sell out, and while there are seats for everyone, open seats may not always be next to each other after the majority of guests have arrived. The later you arrive the less chance there will be of seats together for your whole party. There is no refund or partial refund on tickets for late arrivals or an inability to seat parties together.
Which shows are family friendly? Which shows have age restrictions?
We have come to realize that it is impossible to define “family friendly” since it depends entirely on the particular family, but here is a way to gauge which show is right for you:
3:00pm variete shows are ideal for children of all ages.
7:30pm variete shows are geared for all ages, but we cannot guarantee that they will meet everyone’s expectations of “family friendly” and may contain adult innuendo.
10:30pm variete shows contain adult content and all Libertease Burlesque shows contain partial nudity and adult content.
It is up to the discretion of the parent or guardian to determine if the show is appropriate for their children.
Where do I park?
Broadway Performance Hall: also a covered pay-parking garage on Pine & Harvard behind (west of) the theater, and other pay lots nearby
Pro Tip: Broadway Performance Hall is just a couple blocks from the Capitol Hill Light Rail Station. Don’t live near a Station? Some stations have Park & Ride. Check out Sound Transit for details.
Are food and drinks available in the venues?
Credit cards accepted at all venues.
Are the venues accessible to wheelchairs and other mobility aids?
If you would like to avoid both waiting in line and coming in with the crowd, we recommend arriving at least 45 minutes or more before the show starts. Come to the box office and ask them to contact the house manager to pre-seat you and your party in the theater before the doors open.
We also recommend emailing us at ticketquestions@moisturefestival.org to let us know to expect you.
Can I bring my dog, bird, lizard, kangaroo?
Service animals will be allowed to accompany you. Please contact us in advance at ticketquestions@moisturefestival.org if you plan on bringing a service animal, so that we can seat you where there is room for your animal.
Please note that our shows feature a live band and can be quite noisy and boisterous. Please use your discretion to determine if our shows are a good fit for your service animal.
Can I take photos, videos, Instagram?
Moisture Festival has staff photographers and videographers who capture amazing images of the shows. Check them out here. Also, check out our Facebook and Instagram feeds.
You can use your camera in the lobby before the shows, during intermission, or after the shows to your heart’s content to snap those selfies.
Press, please contact press@moisturefestival.org to arrange for photo/video credentials.
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